Therapeutic Terms and Conditions
Therapeutic Terms and Conditions
Energy Gardener® — Kate Tolson
About the Work
Kate Tolson is a trauma-informed integrative hypnotherapist and the creator of Inner Gardening™ and the Evolve Your Perspective® framework. Sessions draw on integrative hypnotherapy, parts-based approaches, trauma-informed practice, and subconscious reprogramming. Kate trained to clinical therapist level in Rapid Transformational Therapy (RTT) and her current approach builds on and goes considerably beyond that foundation.
The work is designed to support deep subconscious change by going to the root of long-standing patterns, understanding them in their original context, and creating the conditions for genuine, lasting shift.
About the Sessions
The number of sessions recommended will depend on the nature and complexity of what you are bringing. Some clients find that a single focused session creates significant movement. Others benefit from a longer container of support. This will always be discussed openly and honestly following your discovery call, and nothing will be recommended beyond what genuinely serves your situation.
Hypnosis is a natural, safe, and deeply relaxed state. You remain fully conscious and in complete control throughout. Nothing can be said or done in hypnosis that you would not choose. In this receptive state, the subconscious mind becomes more accessible, allowing patterns that are ordinarily out of reach to be explored and updated.
Sessions may include gentle guided regression to earlier experiences in order to understand the root of current patterns. From there, we work together to make sense of what was formed, why it was formed, and what it needs in order to finally update.
Your Personalised Recording
Where provided, you will receive a bespoke audio recording created specifically for you following your session. It is important that this recording is listened to daily for a minimum of 28 consecutive days. Repetition is how the brain consolidates new neural pathways, and daily listening gives your mind the consistency it needs to embed change.
Some clients choose to continue beyond 28 days. Current research supports a 60 to 90 day commitment for the most lasting results.
The most effective times to listen can differ but many chose to use just before sleep or first thing in the morning. Please never listen to your recording while driving or operating machinery.
How Change Can Show Up
Everyone processes change differently. You may notice:
- Immediate shifts that happen straight away
- Gradual change that unfolds gently over days or weeks
- Retroactive change, where you look back and realise how much has shifted without noticing it happening
There is no right way, only your way. Trust the process and give your mind the time it needs.
Health and Safety — Important
While integrative hypnotherapy is a safe and well-established approach, it is not suitable for everyone. Please read the following carefully and contact Kate before booking if you have any questions or concerns.
This work is not suitable for:
- Individuals currently experiencing active psychosis or a break from reality
- Individuals with an active, untreated schizophrenia diagnosis
- Individuals in an acute manic phase
This work requires GP or psychiatrist consent if you:
- Have epilepsy or a history of seizures
- Are currently under psychiatric care or receiving medication for a mental health condition
- Have a diagnosis of Dissociative Identity Disorder (DID)
Having a diagnosis of anxiety, depression, ADHD, CPTSD, or other common mental health conditions does not automatically exclude you from this work. These are among the most common presentations Kate works with. If you are in any doubt about suitability, please raise this on your discovery call or contact hello@energygardener.com before booking.
If you are in crisis, please do not book a session. Contact your GP, NHS 111, Samaritans (116 123, available 24 hours), or your local emergency services.
Client Agreement
By booking a session you are confirming that:
- You do not have a contraindicated condition as listed above, or if you do, you have obtained written consent from your GP or psychiatrist before proceeding
- You will attend sessions free from the influence of alcohol, excess caffeine, recreational drugs, or anything that would impair your ability to participate safely, and will inform Kate of any prescribed medications you are currently taking
- You understand that Kate may end a session without notice if it becomes clear that it was not booked for genuine therapeutic purposes. In such cases, any pre-paid fee is non-refundable
- You have read and understood these terms in full
Online Sessions
For remote sessions via Zoom, you agree to:
- Be in a safe, private, and undisturbed environment for the duration of the session, and to inform Kate if anyone else is present or able to listen
- Provide accurate contact details, a backup phone number, and an emergency contact
- Ensure your device is fully charged and that notifications are silenced
- Not record the session without prior written permission
- Use Zoom where possible and test your connection in advance
If your connection drops during hypnosis, you are completely safe. Simply open your eyes, reconnect, and we will resume. During your transformation recording, your microphone may be muted to minimise background noise.
Investment
The cost of your session or package is clearly listed on the website and at checkout. Full payment is required upon booking to confirm your space. Prices are subject to change.
Cancellations and Refunds
Life is unpredictable and I understand that plans sometimes need to change. This policy is designed to be fair to both you and to the time, preparation, and care invested in each session.
Cancellations must be made in writing by email at the earliest possible opportunity.
Cancellations made with less than 48 hours notice will be charged in full. The time has been held specifically for you and cannot usually be filled at short notice.
Refunds will be considered on a case-by-case basis and will take into account:
- Any sessions already completed
- Any preparation or therapeutic planning already undertaken offline, charged at £120 per hour
- Non-refundable payment processing fees charged at the time of your original payment
If you have purchased a multi-session package and choose not to continue, the remaining balance will be calculated after accounting for the above and any fair remainder refunded accordingly.
No partial refunds for unused sessions will be given if requested more than 90 days after the original payment date. Packages are intended to be used within a reasonable timeframe to honour the therapeutic momentum.
Please consider carefully before making use of multi-session discounts or special offers. These are intended for clients ready to commit to a process. Unused sessions from discounted packages are not transferable and may not be refundable after 90 days.
If you are facing personal or financial circumstances that may affect your ability to continue, please reach out. I will always do my best to find a solution that respects both your situation and the integrity of the work.
Breaks and Availability
There may be planned breaks in service due to holidays or personal circumstances. These will be communicated in advance where possible.
Sessions will not go ahead if a client arrives under the influence of substances or is otherwise unfit to participate safely.
Confidentiality and Professional Ethics
All client sessions are confidential. Kate may discuss anonymised aspects of client work with a clinical supervisor to ensure safe and ethical practice. Supervisors are bound by the same standards of confidentiality.
Information will never be shared outside the therapeutic context unless:
- There is a serious concern for your safety or someone else's
- Legal or safeguarding responsibilities require action
In all cases, Kate will aim to discuss this with you beforehand wherever it is safe and appropriate to do so.
Client feedback may be used in anonymous form for case studies or reflective material with explicit consent. You may withdraw this consent at any time.
Records are stored securely and destroyed after 7 years in line with professional guidelines.
Professional Boundaries
Kate offers consistency, confidentiality, and clear professional boundaries in all client relationships. Contact outside scheduled sessions is limited to session arrangements.
No dual relationships will be entered into in order to protect the clarity and integrity of the therapeutic space.
Sessions focus solely on you, your needs, and your process. The work is non-judgemental and always led by your personal growth and autonomy.
When the therapeutic relationship comes to an end, this will be managed with care and proper closure. Professional boundaries remain in place during breaks and after the work concludes.
Agreement
By proceeding with a booking, you confirm that you have read, understood, and agreed to these terms in full. This agreement allows us both to enter the work with clarity and mutual respect, so you can focus fully on what brought you here.
Last updated: May 2026
