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Terms and Conditions

 

Terms & Conditions – Hypnosis, Rapid Transformational Therapy and Coaching
Kate Tolson – Rapid Transformational Therapist & Coach (Energy Gardener)

Kate Tolson offers healing hypnosis sessions using the unique Rapid Transformational Therapy (RTT) approach, along with other hypnotherapy and subconscious coaching techniques. The work is designed to support deep transformation and meaningful change by guiding clients toward the root of their challenges and creating space for new, empowering beliefs.

About the Sessions
Generally, only one session is required per issue. However, for more deeply rooted, sensitive, or complex concerns, further sessions may be recommended. This will always be discussed openly and collaboratively.

Hypnosis is a natural, safe, and deeply relaxing state. You remain conscious and in complete control throughout. In this receptive state, the subconscious mind is more open to suggestion and change.

Sessions may include gentle regression to childhood or earlier memories in order to uncover the root of current patterns. From there, the client and Kate work together to understand and release what no longer serves, creating new narratives and possibilities.

Personalised Transformation Recording
Where provided, you’ll receive a bespoke audio recording created specifically for you. It is essential that this recording is listened to daily for a minimum of 28 consecutive days. Repetition is how the brain builds new neural pathways—daily listening gives the mind the consistency it needs to embrace change.

Some clients choose to continue beyond 28 days, and current research supports a 60–90 day commitment for the most lasting results.

The most effective times to listen are just before sleep and first thing in the morning. Please never listen to your recording while driving or using heavy machinery.

How Change Can Show Up
Everyone processes change differently. You may experience one or more of the following:

  1. Immediate – noticeable shifts happen straight away

  2. Subtle – change unfolds gently and gradually

  3. Retroactive – you look back one day and realise how much has shifted

There is no “right” way—only your way. Trust the process, and give your mind the time it needs.

Important Health & Safety Considerations

While hypnotherapy is a powerful and transformative approach, it is not suitable for everyone. Your safety and wellbeing are paramount. Please read the following carefully:

  • Hypnosis is not advised for individuals with a diagnosed psychotic illness, including but not limited to schizophrenia, bipolar disorder (in active phases), or any condition involving psychosis or a break from reality.

  • Hypnosis is generally not suitable for individuals with epilepsy. If you have epilepsy or have experienced seizures in the past, you must obtain written consent from your GP before participating in hypnotherapy sessions.

  • If you are under psychiatric care or prescribed medication for mental health, you must inform Kate before your session. Hypnotherapy should only be undertaken with the awareness and support of your medical provider in such cases.

If you are in any doubt about whether hypnotherapy is appropriate for you, please consult your GP prior to booking. This work is most powerful when integrated with a holistic care plan and your overall wellbeing in mind.

Client Agreement
By booking a session, you are confirming that:

  • You are not suffering from a diagnosed psychiatric condition, psychological illness, or epilepsy, and are not under the supervision of a psychiatrist (unless by prior agreement and consent from your doctor).

  • You will attend sessions free from the influence of alcohol, drugs, or excessive caffeine, and will inform Kate of any prescribed medications you are currently taking.

  • You understand that Kate may end the session without notice if it becomes clear it was booked for purposes other than receiving therapy. If this occurs, any pre-paid session fee is non-refundable.

Online Hypnosis Sessions
For remote sessions, clients agree to:

  • Be in a safe, private, and undisturbed environment, and inform Kate if anyone else is present or listening in.

  • Provide accurate address and contact details, plus a backup number and emergency contact.

  • Ensure your device is fully charged and notifications are silenced.

  • Not record the session without prior permission.

  • Use Zoom (preferred for privacy and reliability) and test it in advance.

If the connection drops while in hypnosis, you are completely safe. Simply open your eyes and reconnect. The session will resume from where we left off. During your transformation recording, your microphone may be muted to minimise background noise.

Investment
The cost of your session or package is clearly listed on the website and at checkout. Full payment is required upon booking to confirm your space and commitment. Prices are subject to change.

Sessions, Cancellations & Refunds

Life is unpredictable, and I understand that plans may need to change. This cancellation and refund policy is designed to be fair to both you as the client, and to the time, preparation, and energy I invest in each session.

  • Cancellations must be made in writing (email or text) at the earliest possible opportunity.

  • Cancellations made with less than 48 hours’ notice will be charged in full, as the time has been set aside specifically for you and cannot usually be rebooked at short notice.

  • Refunds will be considered on a case-by-case basis, and any refunded amount will take into account:

    • Any sessions already completed

    • Any preparation or therapeutic planning already undertaken offline, charged at £120/hour (inclusive)

    • Non-refundable payment processing fees that are charged to me at the time of your original payment

If you’ve purchased a multi-session package and choose not to continue, I will calculate the remaining balance after considering the above, and refund any fair remainder accordingly.

Please note: no partial refunds for unused sessions will be given if requested more than 90 days after the original payment date. This helps ensure that packages are used within a reasonable timeframe and that the therapeutic momentum is honoured.

Please consider carefully before making use of any multi-session discounts or special offers. These are intended for clients ready to commit to a process, and unused sessions from discounted packages are not transferable and may not be refundable after 90 days.

If you're facing personal or financial circumstances that may affect your ability to continue, please reach out. I will always do my best to find a solution that respects both your situation and the integrity of the work.

Breaks & Therapist Availability
There may be planned breaks in service due to holidays or illness. These will be discussed in advance where possible.

Sessions will not go ahead if a client arrives under the influence of substances or is unfit to participate safely.

Confidentiality & Professional Ethics
All client sessions are confidential. Kate may discuss anonymised aspects of client work in professional supervision to ensure safe and ethical practice. Supervisors are bound by the same code of confidentiality.

Information will never be shared outside of the therapeutic context unless:

  • There is a serious concern for your safety or someone else’s

  • Legal or safeguarding responsibilities require action
    In all cases, Kate will aim to discuss this with you beforehand.

Client results or feedback may be used in anonymous form for case studies, testimonials, or marketing. You may request this not be done at any time.

Records are securely stored and will be destroyed after 7 years.

Boundary Agreement

  • Kate offers consistency, flexibility, and confidentiality in all sessions. Contact outside scheduled sessions will be minimal and focused on session arrangements.

  • No dual relationships (e.g. therapist and teacher or supervisor) will be entered into, in order to protect the clarity and integrity of the therapeutic space.

  • Therapy is impartial, non-judgemental, and always led by your personal growth and autonomy.

  • Sessions are designed to focus solely on you, your needs, and your process.

When therapy comes to an end, it will be managed with care and proper closure. Boundaries remain in place during breaks and after the therapeutic relationship concludes.

Agreement
By proceeding with a session, you confirm that you have read, understood, and agreed to these terms and conditions. This agreement helps us both enter the work with clarity, integrity, and mutual respect—so you can focus fully on your healing and transformation.